Ron Phillips Burleson, Texas 2H AGO

I built a complete work order platform using Claude Cowork, ChatGPT, and Base44 for my walk-in laser engraving and UV/DTF printing company. The platform takes customers from their initial meeting through final pickup, captures all the required project information, and prints a work order that travels with the project throughout the shop. We use connectors for Twilio SMS messaging, Gmail email communications, Square payments, and Shopify to capture online sales. Customers receive an SMS message the first time they visit and are kept informed throughout the process. We use a Kanban-style board to move projects through each stage. We call the platform FlowTrax.app. It tracks all required customer information, each request, and all communications associated with every sale. It also brings our online sales into the same workflow so we can track their progress. The platform has made us more efficient, and we no longer lose previous customer information. Step-by-step: 1. I built the platform with Claude Cowork, ChatGPT, and Base44 for our laser engraving and UV/DTF printing company. 2. I capture the customer’s information, project request, and required project details during the initial meeting. 3. I print a work order containing the required information so it can travel with the project through the shop. 4. I use Twilio for SMS messaging and Gmail for email communications throughout the process. 5. I use Square to process payments and Shopify to bring online sales into the workflow. 6. I send customers an SMS message when they first come in and communicate with them throughout the process. 7. I move projects through the workflow using a Kanban-style board until final pickup. 8. I track customer information, requests, communications, and the progress of both in-person and online sales in FlowTrax.app.