Use GPT to Check Bureaucratic Complaints Against the Written Record
I built a workflow to examine complaints I had about a local bureaucratic service and check whether my account of what happened was supported by the written record. I was concerned about delays, incomplete handling, and the way my case progressed after I gave feedback about a harmful aspect of the service and asked for a different person to handle the dossier. That request was refused. Afterwards, I felt that the process had become slower, more confusing, and more prone to mistakes. Rather than asking GPT to confirm that the service had handled things badly, I used it to test my own interpretation against the evidence. I asked GPT to review the relevant emails and dossier communications, reconstruct the chronology, and identify requests, replies, delays, unresolved issues, and changes in how the case was handled over time. We then compared the periods before and after my feedback and request for reassignment. The central questions were deliberately neutral: Were my complaints grounded in the correspondence? Did the handling of the dossier objectively become slower or more incomplete afterwards? Were there concrete errors or unanswered questions in the record? Or was I remembering the experience as worse than the documentation supported? This distinction mattered to me. The workflow was not designed to produce a verdict or turn frustration into evidence after the fact. It was designed to challenge my assumptions and separate what I felt from what could actually be demonstrated. Where the documentation supported a complaint, we could point to the relevant chronology, delays, unanswered questions, or inconsistencies. Where the evidence was incomplete or ambiguous, that was noted too. The result was a more grounded account of the case: not “I know this was handled terribly,” but “these are the parts of my experience that are supported by the written record, these are the parts that remain uncertain, and this is where the timeline changed.” In simple terms, the workflow was: emails and dossier communications → chronology reconstruction → before-and-after comparison → review of delays, errors, and unresolved issues → evidence check against my complaints → a grounded account of what can and cannot be supported. What I liked about this workflow was that it used AI as a reality-checking tool rather than an agreement machine. It helped me test whether my criticism was actually anchored in the record before I relied on it in further communication. Step-by-step: 1. I gathered the relevant emails and dossier communications about my case. 2. I asked GPT to reconstruct the chronology and identify requests, replies, delays, unresolved issues, and changes in how the case was handled. 3. I compared the period before and after my feedback about a harmful aspect of the service and my request for reassignment, which was refused. 4. I examined whether the record showed that the process became slower or more incomplete, and whether it contained concrete errors or unanswered questions. 5. I separated points supported by the documentation from points that remained incomplete or ambiguous. 6. I used the resulting chronology and evidence check to create a grounded account of what my complaints could and could not demonstrate.