Course · AI Foundations & Prompting

How AI Actually Works

Understand the terms behind every AI tool, and use them with confidence at work.

17 chapters · 1h 6m · Beginner

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About this course

AI conversations move fast, and the vocabulary moves faster. This course gives you a working understanding of how AI tools actually work, from tokens and context windows to agents, retrieval, and evals.

Each lesson takes one idea from plain-English definition to hands-on practice. You will see it in action with an animated walkthrough, experiment with a real AI model to watch how it behaves, and lock it in with quick checks and an explain-it-back exercise graded by AI.

By the end you will write sharper prompts, know why an answer went wrong and what to do about it, and ask better questions when you evaluate AI tools for your team.

What you'll learn

6 outcomes

How AI models actually write

What an LLM does when it answers you, and why that explains its strengths and failures.

Prompts that get usable results

The parts of a good brief, and how system prompts shape every reply.

The limits behind the pricing

Tokens and context windows, so costs, caps, and forgetting stop being a mystery.

When to trust the output

Temperature, hallucinations, and embeddings, and how each changes what you should check.

How AI takes action

Tools, retrieval, and agents, and where each one needs a human checkpoint.

Using AI safely at work

Evals to judge quality and the safeguards that stop prompt injection.

Course curriculum

6 parts · 17 chapters