Create Your First Agentic Workflow in Google Workspace Studio

In this guide, you will create an agentic workflow in Google Workspace Studio that reads Google Form submissions, tracks them in a spreadsheet, and emails you action items. You will use Google’s AI automation tool, Workspace Studio, which comes preconfigured to work with Gmail, Google Drive, and other Google Workspace tools.

When you test the finished flow, it can take up to 10 minutes to fire, though it is usually closer to 5.

• Agency owners and freelancers who get inbound leads through forms and want to auto-qualify them before spending time on a call.
• Ops and support teams who handle internal requests, such as IT tickets, onboarding, or troubleshooting, and want Gemini to triage them automatically.
• Anyone on Google Workspace who wants to automate a repeatable process without connecting external tools like Zapier or Make.

You will build a Google Workspace Studio flow that fires when someone submits a Google Form. Gemini reads the response, summarizes it, logs the summary in a Google Sheet, decides whether the submission meets your criteria, and emails you if it does. The whole flow runs on autopilot.

• A Google Form trigger for new submissions.
• A Gemini summary step for each form response.
• An optional Google Sheet log with the submitter details, AI summary, and response link.
• A decision step that qualifies or rejects the submission.
• An email notification for qualified submissions.

• A Google Workspace account or Gmail.
• Access to Workspace Studio.
• A Google Form, either existing or new.
• A Google Sheet, optional, for tracking responses.

• Client onboarding: reuse the same flow structure and add steps that create a new folder in Google Drive, generate a kickoff document, or draft a welcome email to the client.
• Internal troubleshooting: replace the lead qualification logic with triage logic so Gemini can categorize support requests by urgency and route them to the right person by email.
• Draft responses: instead of only notifying you, have Gemini draft a reply to the form submitter that you can review before sending, or send automatically if you trust the output.